Claude Code FAQ

Cannot connect to Anthropic

Symptom: Running claude prompts login or connection error.

Fix: Verify ~/.claude/settings.json:

{
  "env": {
    "ANTHROPIC_BASE_URL": "https://clauddy.com",
    "ANTHROPIC_AUTH_TOKEN": "sk-your-clauddy-token",
    "CLAUDE_CODE_ATTRIBUTION_HEADER": "0"
  }
}

Check:

• File path: ~/.claude/settings.json (macOS/Linux) or %userprofile%\.claude\settings.json (Windows)
• Token is valid at Token Management

"Your organization does not have access"

ANTHROPIC_BASE_URL is not set correctly. Ensure it's https://clauddy.com (no /v1 suffix).

Slow responses

• Larger models (Opus) are naturally slower
• Check your network connection
• Check Clauddy status

Insufficient credits

Top up at clauddy.com/console/topup.